Conference Sessions


Level I
Basic programs where little or no investigative, health care and/or IT expertise is expected, terms and acronyms are defined, concepts are explained in greater detail, and the education focus is on investigative skills.

Level II
Programs where some investigative, health care and/or coding expertise is assumed and training content is focused on the investigative process, using case examples to highlight investigative strategy and techniques.

Level III
Training designed to meet the needs of health care fraud senior investigators and managers, with a focus on synthesizing ideas and exploring strategies, concepts and information needed to direct a health care fraud investigative unit.

LEL Path This path leads law enforcement and investigators working in public programs to sessions most applicable to their needs.

ATC sessions will be organized by Tracks and Paths in the coming weeks. Please continue to check the site as more information gets added.

For a printable version, please download the Full Conference Agenda

WEDNESDAY, 9:45 am - 10:45 am


ACA Basics for Fraud Investigations and Identifying Trends and Schemes
Level I

The Affordable Care Act (ACA) expands the affordability, quality, and availability of private and public health insurance through consumer protections, regulations, subsidies, taxes, insurance exchanges, and other reforms. In 2014, the ACA enacted the minimum essential coverage requirement for all persons which introduced a new type of healthcare coverage option for millions of people. Unfortunately, the new healthcare coverage option has also led to new types of fraud schemes perpetrated by doctors, patients and brokers. In this session, the faculty will provide a general overview of ACA basics discussing the difference between on and off Marketplace plans as well as a case study to provide the attendees with actionable steps to mitigate risk with your own plan. Topics will also include open enrollment vs. special enrollment red flags as well as how to proactively monitor enrollment.

Aneta Andros, AHFI
Fraud Manager, Cigna

Tom Hixson
Audit Director, Cigna

Techniques for Using Technology in Fraud InvestigationsLEL Path
Level II

The main topic of the presentation is how technology has changed healthcare fraud investigations, both in detection and prevention. Topics will include health information technology, electronic search warrants, electronic medical records, fraud detection methods and tools, using social media to collect evidence, and the use of covert electronic devices to collect evidence in healthcare fraud investigations. Lastly the presenters will provide case studies where covert electronic techniques and methods we used successfully.

Daniel Arce
Special Agent, U.S. Department of Health & Human Services OIG

Radu Pisano
Special Agent, Special Agent, U.S. Department of Health & Human Services, IOG

Medical Directors Perspective on Health Care Fraud
Level II

Medical Directors from across the health insurance industry will offer insight and perspective on the leading issues in health care fraud from their position in the organization. The panel will examine the challenging clinical issues trending and the evolution of new issues. Participate in the session and have the opportunity to hear from leaders from a multitude of health insurance plans.

Kristine Bordenave, MD, FACP
Lead Medical Director, Special Investigations Unit & Provider Payment and Integrity
Health Guidance Organization, Humana (moderator)

Top Legal Issues in Health Care Fraud
Level II

A practicing attorney working on health care fraud cases will explore the most important emerging anti-fraud legal and regulatory developments including recent state and federal court decisions, federal regulatory actions and interesting legislative initiatives.

Jeremy Sternberg
Partner, Holland & Knight

Fraud Surveillance Strategies for Long Term Care and Disability Products
Level II

Surveillance is a critical part of many investigations. Attendees will learn the steps to properly implementing a strategy from the “pre-surveillance” check and checking social network activity to appropriately budgeting resources, and planning and scheduling in person surveillance. Experts from the field will provide their insights and thoughts on how to effectively prepare for surveillance activities.

Patrick K. Burke
CFE, CIFI, FCLS, Director of Investigations, The Robison Group

WEDNESDAY, 11:00 am - 12:00 pm


Marketplace Fraud: A Deep Dive into this New Fraud Scheme
Level II

Marketplace Fraud or fraud on the health insurance Exchanges has increased as the ACA has moved into its fourth year of implementation. In this discussion, representatives from multiple health insurers will discuss the types of fraud being seen on some of the largest Exchanges. The panelists will discuss trends in fraud schemes and red flags, and offer insight into what steps should be put into place at your organization.

Dan Edwards, CFE
Director, Special Investigations Unit, Anthem, Inc. (moderator)

Darrell S. Langlois, CPA, CIA, AHFI, Vice President, Compliance, Privacy & Fraud
Blue Cross Blue Shield of Louisiana

Jonnie Massey, CPC, CPC-P, CPC-I, CPMA, AHFI
Director, SIU, Blue Shield of California

Larry Turso
Investigator III, Anthem, Inc.

Leveraging Public Resources in an Investigation
Level I

This session will provide a comprehensive training to show users various public resources and methodologies that can be leveraged within an investigation via the Internet. During the session several basic elements will be reviewed, such as searching the List of Excluded Individuals and Entities (LEIE) and Divisions of Corporations; however, more complex Internet resources will be discussed, e.g. IP Address Decoders, EXIF Readers to view Metadata, Reverse Email Address Logic, Search Engines – Beyond the Norm, Archive Web Portals, etc. The Internet is an important tool that should be leveraged during every investigation. After the closing of this session attendees will have new tools to use when “digging” into an investigation and uncover the “dirt” scattered throughout the web.

Matthew Berls, MA, AHFI
Director, SIU, UnitedHealthcare Investigations

Kelly Tobin, AHFI, CFE
Director, SIU, UnitedHealthcare Investigations

Substance Abuse, Mental Health, and HIPAA Privacy Regs: What’s Restricted and What’s Not
Level I

HIPAA privacy regulations restrict access to psychotherapy notes; however, this does not mean that the entire chart is restricted. This session will discuss with is and what is NOT considered a restricted psychotherapy note. The speakers will use case examples to demonstrate the various components of a psychotherapy chart and provide strategies on how to read the chart when auditing or investigating a behavioral health provider.

Jodi L. Smith
Investigator, Aetna

Christy Thawley, MSW, LCSW-C
Fraud Specialist, Corporate Audit - Special Investigations Unit, Cigna

Preparing for a CMS Audit
Level II

The SIU of Medicare Advantage plans must implement measures to prevent, detect, and correct fraud, waste, and abuse. Session will provide guidance on SIU specific activities every MA plan should be doing and assist when the SIU is audited. Insights, lessons learned and recommendations from a recent CMS audit of a health plan.

Lisa Jensen, MHBL, FACMPE, CPC
Sr. Manager of External Audit (SIU), Providence Health Plans

Lynn O’Dea
Director, Special Investigations – Government Programs, Health Care Service Corporation

Dentistry Fraud Basics from Procedures to Treatments and Red Flags
Level I

This session will review the basics of dentistry. Descriptions and visual aids of dental procedures to better understand these procedures. How to recognize information from a dental claim that may indicate fraud and abuse and case examples of dental treatment and progression of treatments that are red flags for abuse and fraud will be presented. At the end of this presentation, participants will be able to review a dental claim and evaluate the information on that claim.

Trish M. Shifflett
RDH, AHFI, Dental Clinical Fraud Analyst, Delta Dental of Virginia

Kim Brown, RDH, AHFI
Dental Clinical Fraud Analyst, Delta Dental of Virginia

Commanding the Power of an End-to-End Program Integrity Approach to Intercept and Defend Against Inappropriate Payments
Presented by General Dynamics Health Solutions, an NHCAA Platinum Supporting Member

To protect patients and the bottom line, health payers must maintain strong, consistent program integrity efforts. Implementing a comprehensive program integrity solution that fully integrates essential Special Investigations Unit services and effective anti-fraud technology can help prevent improper payments and increase recoveries. In this session, participants will learn strategies for creating effective pre-pay prevention and post-pay detection programs. In addition, participants will gain valuable insights into supporting efforts to detect, prevent and respond to fraud, waste and abuse. Actual case examples will be presented, to include successful post-payment initiatives (including service verification and pharmacy lock-in programs).

Jessica Gay, CPC, AHFI
Service Delivery Manager, General Dynamics Health Solutions

Erin Picton, AHFI
Manager of Investigations, General Dynamics Health Solutions

Mark Starinsky, CFE, AHFI
Service Delivery Manager, General Dynamics Health Solutions

WEDNESDAY, 2:15 pm - 3:15 pm


Genetic Testing Schemes: Trends, Investigative Steps and Shared Experiences
Level II

Health insurers are being inundated with claims for all different types of genetic laboratory testing. The claims being submitted, as well as the utilized testing methodology, are confusing and difficult to audit. This presentation will provide SIU investigators with the tools and techniques necessary to conduct an investigation including member and provider interviews, online message board review, and data mining. The presentation will also discuss some of the common provider defenses and suggest ways to successfully counter those defenses.

Jessica Roy, CFE
Investigator, Harvard Pilgrim Health Care, Inc.

Priscilla J. Alfaro, MD, FAAP, CPC, CPMA, COC, CFE
National Medical Director for Reimbursement Policy Management, Anthem, Inc.

Anne Louise Smith, AHFI, CFE
Senior Investigator, Anthem, Inc.

Interviewing Skills and Interpreting Body Language and Voice Queues
Level I

This session is designed to provide an investigator with insight into how to conduct proper interviews of investigative subjects and evaluate the body language and voice queues given by the subject to better know what the subject is not only verbally saying, but behaviorally communicating. The speaker will provide an overview of proper interview/question organization and the importance of objectives being established for onsite visits and interviews. Numerous physiological indicators of deception, stress, truthfulness, etc. will also be addressed and provided to the audience.

Chris Utley
Manager, Special Investigations Unit, Anthem, Inc.

Ophthalmological Fraud: Understanding Common Retinal Diseases and FraudLEL Path
Level II

Ophthalmology expenditures by Medicare are one of the fastest-growing specialty areas, nearly doubling in the last decade. With our ever-aging population, cataracts, glaucoma and wet macular degeneration are diagnoses that are certain to be seen with increasing frequency in the future. Because of the visual nature of the tests commonly used in retinal ophthalmology, providers who misdiagnose ophthalmological conditions (wet macular degeneration, glaucoma, diabetic retinopathy, etc.) often leave a distinct and incontestable record via the diagnostic tests. Additionally, the effects of laser treatments also leave a visible record on any subsequent tests. Attendees will learn ophthalmological data comparison techniques, trends suggestive of problematic providers, inconsistencies and discrepancies in ICD-9 and CPT codes to help identify fraud, and be able to identify the differences between clean diagnostic tests and those indicative of common retinal diseases.

Christian Jurs
Special Agent, U.S. Department of Health & Human Services, Office of Inspector General

Bariatric Surgery Fraud: Scrutinizing Billing Patterns and CPT Codes
Level II

There is an increasing trend for members to obtain bariatric surgery to combat morbid obesity. Due to several limitations such as no bariatric coverage under their plan, high out of pocket costs, not meeting criteria for bariatric surgery, providers have come up with different schemes to get insurers to pay for other surgeries to defray out of pocket costs for members. The speakers will address masking bariatric surgery, hernia repair procedures, appropriate and inappropriate CPT codes, and medical record documentation.

Kathy Richer, RN, BSN, AHFI
Supervisor, SIU, Aetna

Senior Investigator, SIU, Aetna

Where Are You Vulnerable? Conducting an Effective Healthcare Fraud-Focused Risk Assessment
Level II

Every effective fraud prevention and detection system must start with an identification and analysis of fraud risk factors, fraud risks, and a quantification of those risks. Conducting a fraud risk assessment can help entities and programs identify those risks for which their programs are most susceptible so resources can be most effectively managed to prevent, detect, and respond to fraud. This presentation will inform participants of the advantages, and in some cases requirements, driving the need to conduct a fraud risk assessment, as well as provide an overview of how to effectively conduct a healthcare focused fraud risk assessment as a way to help any entity/organization/program prevent, detect, and respond to fraud.

David Buckley
Managing Director, Federal Practice, KPMG, LLP

Timothy Hedley, PhD
Global Lead, Fraud Risk Management, and Partner, KPMG LLC

WEDNESDAY, 3:25 pm - 4:25 pm


Catching the Dragon: Addressing the Country’s Opioid Addiction – Part ILEL Path
Level I

An opioid and prescription drug abuse epidemic is sweeping the country, impacting all segments of society. To help raise awareness of this epidemic and to help educate young people on the dangers of addiction, the FBI and DEA have released the documentary Chasing the Dragon: The Life of an Opiate Addict, a compilation of heart-wrenching first-person accounts by addicts and family members of addicts about their experiences. This two-part session will host a special viewing of the documentary will be shown followed by a discussion with agents involved in the cases, the challenges with opioid addiction, and tips for law enforcement and insurers in fighting this epidemic.

Faculty TBA

Persaud Interventional Cardiology Case StudyLEL Path
Level I

The presenters in this session will discuss the investigation and trial of Dr. Harold Persaud, an Ohio-based interventional cardiologist who was convicted on health care fraud, false statements related to health care matters, and one count of engaging in monetary transactions in property derived from criminal activity. Attendees in this session will hear how a comprehensive review of Persuad’s entire practice, data analysis, expert testimony, and records played a role in the investigation, trail and conviction of Dr. Persaud. Attendees will be shown the necessity of comparing provider documentation to claims data, patient interviews, and other billings, such as hospital records, to obtain a comprehensive understanding of the fraud scheme. Attendees will also be shown how diagnostic testing and procedures can be used to justify invasive procedures, creating a cycle of fraudulent billing and patient harm.

Faculty TBA

Tips for SIUs on Making Successful Law Enforcement Referrals
Level II

The presenters will review and discuss the types of investigations to consider referring to law enforcement and how to select the appropriate agency to refer the matter. The participants will learn best practices in formatting and packaging investigations for referral. Presenters will take the participants from case referral through prosecution and discuss the ongoing support required of SIU investigators and analysts. During the presentation, the participants will hear about real cases that were referred to law enforcement and successfully prosecuted. The presentation will include a discussion in which participants will be asked to share best practices in regard to law enforcement referrals.

Tamara Neiman
Director, Special Investigations Unit, Kaiser Permanente

Daniel Falzon
Senior Manager, Special Investigations Unit, Kaiser Permanente

Dental Providers: The Potential for Coding Abuse
Level III

Dental providers across the country pose a unique challenge for governmental and private payer audits. Dentists, unlike other providers, may bill both dental benefits plans and medical benefits plans. A dentist may bill a dental plan using CDT codes. A dentist may bill a medical plan using CPT, HCPCS, and CDT codes. Recent billing issues uncovered include: upcoded radiographs from dental to medical and 'cloaked' endodontic, periodontics, prosthodontics, orthodontics, cosmetic and falsified orofacial trauma diagnoses and services billed to medical under incorrect or misleading CPT codes. Participants will gain insight on which codes are abused and tools used so that more comprehensive data sharing may occur between two plans within the same company, leading to better outcomes in dental provider audits.

Amy Krakower, Esq., JD, CCP
Senior Investigator, SIU, Anthem, Inc.

Mary Morales, RDH, MHSA
Senior Investigator, SIU, Anthem, Inc.

WEDNESDAY, 4:30 pm - 5:15 pm


Catching the Dragon: Addressing the Country’s Opioid Addiction – Part IILEL Path
Level I

Part II of the session.

Preparing for Provider Audits
Level I

Auditing a provider practice is typical for most fraud investigations. In this session, our speaker will provide a framework for how to prepare for the onsite audit, what to plan for, and what to expect. Take away best practices for your own investigations and learn new techniques that will help your next investigation.

Jonnie Massey, CPC, CPC-P, CPC-I, CPMA, AHFI
Director, SIU, Blue Shield of California

Medicare Part D Fraud: Investigating and Prosecuting Complex Schemes LEL Path
Level I

Over the past few years, the OIG has investigated and prosecuted a complex pharmaceutical scheme in southern Florida that involved kickbacks, false claims, patient recruiters, and Medicare beneficiaries for fake prescriptions. Hear about how investigators and agents were able to successfully track the activities of this multi-layered case through inter-agency efforts. Attendees will gain a better understanding of how to collaborate across agencies, and strategies for investigating complex fraud schemes.

Stephen Mahmood
Special Agent, U.S. Department of Health & Human Services, Office of Inspector General

ERISA Pre-emption: Recovering Overpayments
Level I

Most employer-sponsored health plans are governed by ERISA, the federal Employee Retirement Income Security Act. In order to permit employers to offer consistent health benefits to employees living in different states, the law grants broad preemption of state insurance laws to those plans. However, recently some creative attorneys for healthcare providers have argued that ERISA preempts efforts by Plans and/or Plan Administrators to recover overpayments. Hear a basic overview of ERISA, its equitable remedies and its relationship to state insurance laws. Our speaker will then analyze several recent class action lawsuits filed by healthcare providers challenging payers’ overpayment activities in which the providers claim that ERISA prevents payers from recovering overpayments. Hear how the Courts are ruling on these new theories. Gather tips on framing your overpayment recoveries to avoid this challenge.

Carolyn Ham, Esq., AHFI

THURSDAY, 7:45 am - 8:45 am


Advanced Predictive Analytics Explained
Presented by BAE Systems, an NHCAA Premier Supporting Member

When it comes to combatting healthcare fraud with predictive analytics, it’s not uncommon to hear it touted, without any additional information or explanation. Additionally, some in the industry say they offer or conduct predictive analytics, when in actuality, it’s rule based analytics. In this session, BAE Systems will explain the complex predictive analytic methods in a relatable way, and provide examples of the types of schemes typically identified. Some of the analytics we will discuss include: Classifications, Clustering, Outliers, Feature Relevance/Reductions, Statistical Optimization, Evolutionary Optimization, Big Data Learning, automated drift detection and correction.

William R. Palmisano, AHFI, CFE, CSPO
Sr. Business Solutions Consultant, BAE Systems Applied Intelligence, Inc.

Community-Based Innovation to Combat Fraud: The Health Care Fraud Grand Challenge
Presented by The MITRE Corporation, an NHCAA Premier Supporting Member

Courses specific to health care fraud analytics are scarce in most undergraduate and even graduate programs. As fraudsters continue to attack using increasingly sophisticated schemes, we need creative white hats to counter and anticipate their efforts. Following the model of other public IT challenge competitions, the Health Care Fraud Grand Challenge encourages universities and institutions to form academic teams to compete, building algorithms to solve complex fraud challenges and testing innovative ideas that will be assessed by industry experts. Hear more about the Challenge timeline and how to join.

Rob Case
Chief Scientist for Analytics, The MITRE Corporation

Amber Fee, AHFI, CPC
Principal Health Care Fraud Risk Analyst, The MITRE Corporation

Sanith Wijesinghe
Principal Information Systems Engineer, The MITRE Corporation

Leveraging Analytics and Advanced Profiling to Predict and Prevent FWA
Presented by SCIO Health Analytics, an NHCAA Premier Supporting Member

With the growing complexity of healthcare reimbursement and the rise of inappropriate healthcare expenditures, the time is now to leverage data and analytics to enhance FWA programs and processes. This session will discuss the need to progress beyond claim level analysis for FWA and the importance of leveraging predictive analytics, member and provider profiles and rich multi-source data to identify FWA patterns, reduce errors, limit false- positives and improve overall performance recoveries. Leaders from SCIO Health Analytics will share exemplars and best practices related to the use of advanced predictive modeling, data benchmarks and clinical expertise to identify true outliers. Focus areas will include incorporation of member risk, socioeconomic and behavioral data, billing patterns, utilization and quality indicators in conjunction with claims analysis. Relevant use cases including the applicability to the growing challenge of FWA in opioid abusers will be reviewed.

Rena Bielinski
Pharm D. AHFI, SVP Strategic Accounts and Chief Pharmacy Officer, SCIO Health Analytics

Rodger Smith
Jr., JD, SVP Payment Integrity, SCIO Health Analytics

Lalithya Yerramilli
SVP Analytics, SCIO Health Analytics

THURSDAY, 10:30 am - 11:30 am


Emerging Issues in MedicareLEL Path
Level II

Participate in this annual 'Health Care Fraud Trends' presentation with one of the leading experts from HHS-OIG on common fraud schemes, emerging trends, data analysis, special initiatives, and specialty areas affecting Medicare and Medicaid. Attendees will enjoy an entertaining and insightful session that is always a hit.

Jennifer Trussell
Senior Advisor, U.S. Department of Health & Human Services, OIG-OI

Interoperability: Identifying, Reducing IT Vulnerabilities in Safety, Security, Fraud and Cyber Crime
Level II

This presentation will outline the need to expand proactive, preventive approaches to vulnerabilities likely to expand in parallel with health care interoperability improvements. The speakers will shed light on the potential fraud and patient harm from exploitable interconnected cyber systems, electronic semantics platforms, such as medical identity theft and records counterfeiting. The speakers will also examine the emerging fraud, waste and abuse in Electronic Health Records will be fully addressed as well as the future for syntactic interoperability.

Alanna Lavelle, MS, AHFI, CPC
Special Advisor, The MITRE Corporation

Reed Gelzer, MD, MPH
HIT & EHR Policy Specialist, Provider Resources, Inc.

Medical Necessity: Creating a Consistent, Reproducible Approach to Audits
Level II

With medical necessity as the over arching criteria for E/M services, providers and auditors can stop obsessing over the number of bullets and focus on what was done for the patient. This session will assist auditors to focus on the more objective components of the E/M and develop a process that is consistent and reproducible across an entire team.

Karna Morrow, CPC, RCC, CCS-P
Manager, Consulting Services, Coding Strategies, Inc.

Applying Advanced Analytics to Combat & Prevent Healthcare Fraud
Level II

Analysts and data scientists are giving their organizations an edge by applying predictive analytics on claims, application/enrollment information, and other big data to combat and prevent healthcare fraud. Have you wondered what the difference really is between outlier analysis and predictive modeling and the benefits of each? And what does a correlation analysis really mean? This primer for advanced analytics will spotlight the specific methods used by data analysis experts in the fraud fight including sampling, correlation, feature extraction, regression and modeling. Methods and tools will be discussed with a universal perspective, as companies and SIUs often use a variety of analytical platforms and vendors.

Faculty TBA

Whistleblowing and the False Claims Act -- The Other Public-Private Partnership
Level I

The civil False Claims Act (FCA) is the Government's primary tool for combatting fraud and returning stolen taxpayer funds to the Treasury. This law -- and all of its state counterparts -- also includes a qui tam, which authorizes private persons (whistleblowers) to sue on the Government's behalf in exchange for financial rewards. The overwhelming majority of all FCA suits are filed by whistleblowers and concern fraud on federal and state healthcare programs. NHCAA members are uniquely-positioned to make use of FCA laws, given their expertise in investigating and exposing healthcare fraud and their strong relationships with Government fraud-fighters. This session is designed to encourage increased cooperation and coordination between and among NHCAA members and their Government partners, by focusing on the civil remedies available when the Government falls victim to healthcare fraud, as well as the financial rewards available to those who help the Government recover its money.

Cleveland Lawrence
Of Counsel to Sanford Heisler, LLP

Dental Directors’ Quick Hits Panel
Level II

Dental directors supporting NHCAA Member Organization SIUs will discuss dental claim they are currently seeing in their networks, and offer suggestions on how to investigate dental claims in future investigations. Faculty will answer audience inquiries on dental issues in current cases.

Stewart Balikov, DDS, AHFI
National Dental Director Utilization Management, Aetna (moderator)

Mary Jo Blank, RDH
Director, Fraud Prevention & Recovery, DentaQuest

George Koumaras, DDS, AHFI
Dental Analytics Director, Anthem, Inc.

Collaboration in the Vendor-Client Relationship for Pharmacy Audit
Presented by Xerox, an NHCAA Platinum Supporting Member

An all hands approach to program integrity should be the gold standard, but goal-alignment and collaboration may be elusive. And what is the value of convergent analysis? Join experts from Xerox Audit & Compliance Solutions and Humana Pharmacy Solutions as we discuss convergent and collaborative analysis within a client-vendor relationship, and its place in Humana’s multi-pronged approach to network integrity. Our experts will use several case examples to highlight how independent analysis has led to stronger cases against suspect pharmacies, and how information sharing has led to scrutiny of other suspect behavior.

Joshua Peters, PharmD, RPh
Lead FWA Auditor, and Account Manager, Xerox

Brian Wehneman, RPh
Director, Office of Pharmacy Fraud, Waste & Abuse and Prevention, Humana Pharmacy Solutions, Inc.

THURSDAY, 1:00 pm - 2:00 pm


Developing your FWA Strategy for Sober Homes
Level I

This panel of healthcare experts will discuss the current landscape of sober living homes and residential treatment facilities and the potential fraudulent/abusive over testing and billing that is associated with them. The speakers will also explore some of the legal, medical, and other investigative challenges associated with sober homes. The panel will offer insights into some of their investigative techniques and strategies used to address this new epidemic.

Faculty TBA

Best Practices in Case Documentation
Level I

Case documentation and thorough notations can draw you away from the important work but maintaining detailed records can have a significant impact on the success of an investigation and prosecuting a case. Learn the importance of documenting an investigation in a comprehensive and detailed manner. The audience will learn methods in presenting evidence in an objective, organized and factual fashion. Participate in this session to better understand best practices and procedures that minimize risk.

Matthew Berls, MA, AHFI
Director, SIU, UnitedHealthcare Investigations

Tamara Neiman
Director, National Special Investigations Unit, Kaiser Permanente

Emerging Threats: PharmaceuticalsLEL Path
Level II

Join two seasoned OIG agents as they examine today’s emerging and newly approved drugs and how those drugs may be the focus of tomorrow’s investigations. Faculty will explore the paradigm shift to non-controlled drug diversion and look closely at recently approved orphan drugs, the potential off-label uses of FDA approved pharmaceuticals and the newest high dollar, high value additions to the market.

Michael Cohen, DHSc, JD, PA-C
Inspector, U.S. Department of Health & Human Services, Office of the Inspector General

Trial Preparation: A Step by Step ApproachLEL Path
Level I

Trial preparation begins from the moment the case is assigned. What steps should you take to ensure that you have prepared for a trial? This session, led by an expert prosecutor, offers insight into how to plan, enter findings, create and prepare exhibit summaries, and develop witness files. By hearing from an attorney, participants will be able to think about how they approach their work and be better prepared to work an investigation.

Faculty TBA

The Aftermath of the Supreme Court’s Decision on the So-Called “Implied Certification” Case
Level II

Universal Health Services Inc. v. US ex rel. Escobar was the biggest legal challenge to the False Claims Act – the government’s principal weapon against healthcare fraud – since the 1990s. The Supreme Court’s decision in the case will be felt by all healthcare providers and will impact compliance and enforcement of Medicare Advantage, Medicaid Managed Care and Part D plans. The main issue in the case was whether a Medicaid provider’s request for payment had to contain a literally false statement to trigger liability under the False Claims Act or whether knowingly failing to comply with government regulations that are important to the government’s payment decision is sufficient. The panelists will provide different perspectives on the decision and a robust discussion of the issues.

Peter Budetti, JD, MD
Former Deputy Administrator, Centers for Medicare and Medicaid Service, and Of Counsel, Phillips & Cohen LLP

Claire M. Sylvia
Partner, Phillips & Cohen LLP, and Author, The False Claims Act: Fraud Against the Government

Defining an End-to-End, Enterprise View of Payment Integrity to Prevent Improper Payments
Presented by SAS, an NHCAA Platinum Supporting Member

An enterprise-wide analytics framework leveraging internal operations data along with available external data allows payers to apply hybrid analytics, including predictive and prescriptive techniques, and successfully route leads to the appropriate business process for resolution prior to payment. This provides significant cost containment savings while also discovering suspicious results that are triaged for further investigation. The advantages of this approach include leveraging advanced analytics across the payment process where benefits are not just realized by the investigative team but by the whole organization. Claim, provider and member analytics will drive results that reach beyond FWA.

Shawn Salkeld
Healthcare Payment Integrity Lead, SAS

Ben Wright, AHFI, CDP
Senior Solutions Architect, SAS

THURSDAY, 2:15 pm - 3:15 pm


Medical Identity Theft and Cyber Attacks: Responding to the New World
Level II

Healthcare data is a treasure trove of information and criminals are launching ever-more aggressive, targeted attacks to get it. In today’s world of cyber attacks and data breaches, sensitive information is readily exposed and consumers are increasingly vulnerable to medical identity theft and healthcare fraud. While last year quickly became the year of the healthcare breach, this year saw a surge in ransomware and spear phishing attacks, to name a few. According to the latest Ponemon Institute report on medical identity theft, the number of victims has nearly doubled in five years. Will this number continue to grow exponentially? Many healthcare providers are taking proactive measures and exploring new ways to protect patient privacy. Is it enough? Are healthcare organizations working with law enforcement early on? All government fronts are stepping up fraud protection and cracking down on healthcare fraud. Are the efforts helping? Or, as an industry, are we plugging holes only to find new holes. This panel will take a look at 2016 to review medical identity theft and healthcare fraud from three perspectives: consumer, health plan, and legal/regulatory to explore what’s at stake, discuss the issues and pain points, outline the trends, and examine solutions.

Christine Arevalo, Vice President, Healthcare Fraud Solutions, ID Experts (moderator)

Toni Slocum, AHFI, CPC, CPCP
Supervisor, Special Investigations Unit, Moda Health

Ann Patterson
SVP & Program Director, Medical Identity Fraud Alliance

Sean Hoar
Partner, Dwight Wright Tremaine

Pre-pay FWA detection system: An ounce of prevention is worth a pound of cure
Level II

Under new authorities granted by the Affordable Care Act, the industry continues to move away from “pay and chase” towards preventing health care fraud and abuse in the first place. The presenters will show how Aetna follows this initiative closely and develops a comprehensive, preventive and intelligent analytical framework for detecting fraudulent, abusive and wasteful claims in near real time through advanced machine learning techniques. The speakers will provide a quick overview of the Aetna in-house pre-pay FWA detection framework and demonstrate how it is used to discover specific FWA scenarios identified in the most recent months.

Aleksandar Lazarevic
Senior Director, Data Science Organization, Aetna

Marinka Natale
Senior Director, Data Science Organization, Aetna

The Rise of Fraud in Home Health Care Services: A Case StudyLEL Path
Level I

According to a 2010 study, Medicare inappropriately paid $5 million for home health claims. Hear from agents who worked the case of Dr. Roy who approved and certified excess of 11,000 Medicare beneficiaries for home health care services between January 2006 and August 2011. Dr. Roy was the certifying physician for approximately 500 different home health agencies. Dr. Roy certified patients for home health care who were not homebound and/or were illegally solicited by patient recruiters. Total billing to the Medicare program both directly and indirectly by Dr. Roy and his co-conspirators was estimated to be in excess of $375 million. In April 2016, Dr. Roy and his co-conspirators were convicted after a six week trial of conspiracy to commit health care fraud. This investigation was worked jointly with FBI, HHS-OIG and the Texas Attorney General’s Medicaid Fraud Control Unit.

Miranda Bennett, ASAC
Special Agent, U.S. Department of Health & Human Services, Office of the Inspector General

Chelsie Drews
Special Agent, U.S. Department of Justice, Federal Bureau of Investigations

Phillip Meitt
Assistant United States Attorney, Northern District of Texas

2016 Investigation of the YearLEL Path
Level II

Welcome the recipients of NHCAA’s 2016 Investigation of the Year Award and listen to the investigative strategies, multi-organization cooperation and case-building excellence that led to a successful resolution, as well as to the coveted NHCAA honor.

Faculty TBA

Management Roundtable Discussion
Level III

A combination of networking and education, this high energy session features interactive roundtable discussion of SIU management topics faced by unit leaders. The format encourages participants to move from topic area to topic area to engage in open, creative conversation on best practices and problem solving experiences, to make new connections, and to share knowledge.

Ralph J. Carpenter
Senior Director, SIU, Aetna

Jonnie Massey, CPC, CPC-P, CPC-I, CPMA, AHFI
Director, SIU, Blue Shield of California

Richard Munson, AHFI
Vice President, Investigations, Unitedhealthcare Investigations

Roger I. Purnell, AHFI, CFE
Manager, SIU, Blue Cross Blue Shield of North Carolina

Interviewing the Frail and Elderly
Level I

Elderly require special approaches and an understanding of their physiological well-being during the interview process. What considerations need to be taken before and during the interview process to ensure valuable information is obtained? In this session, our speaker will provide attendees with insights and perspectives that will be valuable to attendees including assessing a person’s capacity and competency.

Faculty TBA

THURSDAY, 3:30 pm - 4:30 pm


Prosecuting a Health Care Fraud Scheme Resulting in DeathLEL Path
Level II

The presenters will discuss the “but for” cause standard for health care fraud (Title 18 USC 1347) violations resulting in death and/or serious bodily injury. The presenters will address the challenges, advantages and lessons learned from trying a health care fraud death case. During the presentation, participants will learn about the commonly misused radiology CPT and transportation HCPCS codes in portable X-ray fraud cases. Participants will learn simple methods to identify potential fraud associated with portable X-ray suppliers when examining health insurance claims data. Additionally, in cases potentially involving patient harm/death, the presenters will explain how health insurance claims data was used to identify victims in the case. Lastly, the presenters will discuss the investigative techniques utilized by the team, including the coordination of medical experts, which resulted in a successful health care fraud “death” prosecution.

Leo J. Wise
Assistant United States Attorney, U.S. Attorney's Office for the District of Maryland

P. Michael Cunningham
Assistant United States Attorney, U.S. Attorney's Office for the District of Maryland

Keith Custer
Special Agent, U.S. Department of Justice, Federal Bureau of Investigation

Jason Marerro
Special Agent, U.S. Department of Health & Human Services, Office of Inspector General

Developing a Hands-on Approach to Medical Record Review
Level I

Healthcare fraud investigations often boil down to the question, “Does the medical record support the billed service(s)”. Investigators who do not possess a fundamental understanding of medical records’ anatomy are unable to answer that question or be adequately equipped to discuss such imperative aspects with a clinician preparing to conduct a medical necessity and appropriateness review. Medical record examples will include a variety of provider specialties including, but not limited to, acupuncture, behavioral health, chiropractic, evaluation & management, home health care, laboratories, physical therapy, and specialty pharmacy. Furthermore, this presentation will review potential action payers can take based upon non-clinical review findings, which may occur several months before action is available post-clinical review. This presentation will encourage and enable healthcare fraud investigators to take the must-needed hands-on approach towards medical record reviews while debunking the mindset that they cannot do so for the sole reason that they are not clinicians.

Greta Matus, CPC, CMBI
Senior Fraud Investigator, Cigna

Sean Petree, AHFI
Case Development Team Lead, Special Investigations Unit, Cigna

SIRIS Investigation of the YearLEL Path
Level II

Hear how a SIRIS lead led to an award winning investigation. NHCAA unveils a new award for investigations that were either discovered or significantly enhanced by a SIRIS lead. Attendees will follow the investigative twists and turns and best practices for building a successful case.

Management Roundtable Discussion – Part II
Level III

Part II of the session.

FRIDAY, 9:30 am - 11:30 am


Health Care Fraud Investigator Ethics Workshop
Level II

Two premier health care anti-fraud compliance instructors lead a 2-hour seminar on professional and investigative ethics for the health care fraud investigator. The program will combine lecture with group discussion and will focus on practical ethical challenges faced by investigators in the areas of evidence, interviewing, professional and business activities, privacy, as well as review legal and regulatory requirements. This course is designed to meet the American Certified Fraud Examiner CFE ethics training requirement.

Darrell S. Langlois, CPA, CIA, AHFI
Vice President, Compliance, Privacy & Fraud, Blue Cross Blue Shield of Louisiana

Nicholas J. Messuri, Esq
Vice President, Fraud Prevention & Recovery, DentaQuest

Dental Fraud Schemes in the Commercial & Public Sector
Level II

Dental fraud, waste and abuse schemes in both the Commercial and Public sectors appear with many similarities, however investigators need to be aware of the differences in plan design in order to better detect schemes which are predominantly focused to each unique sector. This presentation will review the more common schemes in Dental fraud and discuss how they would appear to the investigator in the commercial and public sectors, and what particular investigative skills may be required as seen through the experiences of both commercial and government sector AHFI Dental Directors.

Stewart Balikov, DDS, AHFI
National Dental Director Utilization Management, Aetna

Richard Celko, DMD, MBA, AHFI
Regional Dental Director, UPMC Health Plan

Foreign Claims Fraud
Level II

Foreign claims fraud is a risk to members/patients as well as risk to health plans that are paying claims for services that may be, investigational and experimental, dangerous, inflated or simply not rendered. Health Plans may not realize the exposure to foreign claims fraud without the tools to identify the behavior, prevent and recover overpayments and prosecute the criminal acts. Two health insurance leaders will offer attendees training from their extensive experience investigating foreign claims fraud and developing effective programs to identify and reduce payments related to this particular type of fraud. Attendees will gain valuable insight including reviewing examples and learning about schemes and trends in foreign claims fraud.

Jonnie Massey, CPC, CPC-P, CPC-I, CPMA, AHFI
Director, SIU, Blue Shield of California

David Popik, CFE, AHFI
Senior Director, SIU/Physician Ancillary, Florida Blue

Statistics - Friend or Foe? The Data Analyst’s Perspective
Level I

Statistics, data analytics, data mining, and overpayment extrapolation using statistical concepts, including sampling, have become more prominent tools in the healthcare enforcement community’s war chest. Many statistical terms and concepts may appear too complicated or even intimidating. There are, however, some basic concepts and when applied can render a powerful tool in evaluations, auditing, monitoring, detecting that is worth getting more familiar with. Attendees will be introduced to basic statistical concepts and more importantly how to implement them in their analysis or investigation; and in addition, how to understand the results generated from this techniques. During the session, the presenters will illustrate the various techniques and provide real examples.

Paulo Macedo
PhD, Senior Statistician, Integrity Management Services, Inc.

Sewit Araia, MPH
Data Manager and Statistician, Integrity Management Services, Inc.

Tools, Techniques, and a Case Study Illustrate Medicare Part C InvestigationsLEL Path
Level I

In this two-part workshop, attendees will learn specific investigative methods and tools used in Managed Care- Part C health care fraud investigations. Participants will learn data analysis techniques needed in Managed Care - Part C health care fraud investigations and gain a better understanding of how to work the health care plan.

In part one, the presenters will review and discuss in detail techniques used for identifying and investigating the extent to which physicians may be up-coding and how much money they are receiving as a result. Specific techniques will include but are not limited to data analysis using encounter data, identifying and understanding CPT codes, working with the health care plan, and calculating monetary loss.

Wende Bardfeld
Special Agent Federal Bureau of Investigations

E. Nesbitt Kuyrkendall
Special Agent, U.S. Department of Justice, Federal Bureau of Investigation

Amber Meurs
Special Agent, US Department of Health & Human Services, Office of the Inspector General, Greater Palm Beach Health Care Fraud Task Force

Jennifer Minton
Intelligence Analyst, U.S. Department Justice, Federal Bureau of Investigation

In part two, attendees will hear about the case of Florida Healthcare Plus (FHCP), a Medicare Part C Advantage Plan, and international Medicaid Advantage fraud scheme. The plan, based in Miami, Florida, by and through several of its providers targeted American Citizens living abroad, that had a valid Medicare card with options A & B active, to join a specific Part C plan providing medical services in the foreign country where they were residing.

Radu Pisano
Special Agent, Special Agent, US Department of Health & Human Services, Office of the Inspector General

Fernando Porras
Special Agent, US Department of Health & Human Services, Office of the Inspector General