Enhancing Your Skills: Managing and Navigating Complex Investigations

This three-day virtual program is designed to enhance the skills of middle managers and investigators on the rise.  Content focuses on the skills necessary for complex investigations. Speakers will examine investigative skills critical for experienced anti-fraud professionals and highlight case management best practices.

Program participants will learn how to:

  • Unravel schemes through a focus on case management and development.
  • Review how to make decisions using analytics.
  • Examine the role of internal collaboration and discuss ways to develop and motivate your investigative team.
  • Develop skills experienced anti-fraud professionals need, such as interviewing and negotiation, to conduct effective investigations.
  • Explore effective collaboration with law enforcement or government partners.

This program contains 10 live sessions over three-days. Participants need to attend live to earn credit. 

Registration Information


Dues paying Member Organizations and National Government Liaisons can designate up to two tuition-free registrations per virtual program. Platinum Supporting Members can designate one tuition-free registration per virtual program. State-based Government Liaisons agencies receive three tuition-free registrations* to use throughout the year. State Medicaid Fraud Control Units receive tuition-free benefits through the National Association of Medicaid Fraud Control Units (NAMFCU).

*No more than two complimentary registrations may be used at any one of the programs.

NHCAA Member1Government2Non-Member3


Registration closes at 4:00 pm ET on April 30, 2024.


Written notice of cancellations and substitutions must be sent via email to training@nhcaa.org.

  • Cancellations must be received before the registration deadline to obtain a refund (minus the administrative fee).
  • For cancellations received after the registration deadline, no refund will be provided but a credit for a future training is available.
  • Substitutions received after the registration deadline will be assessed with at $50.00 administrative fee.


For more information regarding administrative policies such as refunds, cancellations and complaints, please email training@nhcaa.org.

Details & FAQ

Sessions will be presented live from May  7 – 9. Please set aside time between 11:00 am ET and 5:00 pm ET each day to participate. To earn credit, you must attend at least seven (7) sessions live.

Presentations are for you, the registered participant. These videos may not be streamed to others. Recordings of the sessions will be made available after the program ends. Watching the videos does not count toward earning credit. They are provided as a resource for you.

This program is most appropriate for mid to senior-level analysts, investigators, consultants, and law enforcement agents who have worked in the health care anti-fraud industry for a minimum of three years.

As a level II, or intermediate program, some investigative / health care / coding expertise is assumed. Training content is focused on the detection and investigative processes, using case examples to highlight strategy and techniques.

A minimum of three years of experience in the health care anti-fraud industry or attendance at the Boot Camp Program.

This program is approved by NHCAA and NASBA for 10 CPEs. Participants earn 10 Continuing Professional Education (CPE) hours applicable to the training requirements for the Accredited Health Care Fraud Investigator (AHFI®) designation.
The NHCAA Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. NASBA Field of Study: Specialized Knowledge & Applications

Program content and links to join live sessions will be available on NHCAA Learn. The live sessions will be delivered via Adobe Connect, one of the most secure virtual meeting platforms. You will need a computer with a speaker and an internet connection. Audio will be provided through the Adobe Connect platform, no phone number will be provided.

If this is your first time joining a meeting using Adobe Connect, please review our Technical Requirements & Troubleshooting for Adobe Connect webpage, which includes a link to test your system. Remember to download the Adobe Application for the best experience.

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May 07 - 09


Eastern Time
All of the day
  • CPEs: 10