Invisible Issues-Investigating Internet Providers

Webinar Description

As health care adapts to our changing society, more and more services will be available via the internet. We will present a broad overview of current internet provider issues: scope of practice, requirements for ordering tests and prescribing drugs, differences by line-of-business, requesting medical records; for Blue Cross Blue Shield…who investigates, which law enforcement agency has jurisdiction? Using California, New York, and Florida as examples, we will examine the issues with conducting an investigation. We will look at two case examples, the Pill Club and Ubiome.


John Kearney, Esq.
Director, Special Investigations Unit, Carelon Behavioral Health

Carl Reinhardt
Director, Special Investigations Unit, Anthem

New Registration Process for 2024
  • This webinar will be complimentary to employees of Member Organizations, Affiliate Members, Government Liaisons, and Supporting Members from April 1 – April 31.
  • Beginning May 1 there will be a $50.00 fee to register for all Member Organizations.
  • Individual Members may purchase the webinar from April 1 – July 31 for $50.00.

Registration Information

Employees of NHCAA Member Organizations, Government Liaisons, Supporting Members, and Individual Members can register online for NHCAA webinars. A registration form is not available, you must login as a member to register. If you are having issues logging in or registering, please contact

Non-members, including local, state, and federal public agencies who are not NHCAA Government Liaisons, do not have access to NHCAA webinars.


 April 1 – 31April 1 – July 31
NHCAA Member Organizations1Complimentary$50
NHCAA Government Liaisons2Complimentary$50
Individual Members3$50$50


Complimentary registration closes on the last day of the month. Paid registration is open for three (3) additional months after the complimentary time-period ends. The registration period for both complimentary and paid registrations will end at 11:59 pm Pacific Time.


All cancellations (regardless of date) will be assessed with a $10 administrative fee.

All written notice of cancellations and substitutions should be sent via email to Cancellations received within 5 days of the date of purchase will result in a refund minus an administrative fee if the training has not occurred. No refunds will be issued if any portion of the webinar has been viewed. Registrations are non-transferrable for webinars.


For more information regarding administrative policies such as refunds, cancellations and complaints, please email

Details & Frequently Asked Questions

Webinar programs are most appropriate for beginning and mid-career analysts, investigators, consultants, and law enforcement agents working in the health care anti-fraud industry.

As a level II, or intermediate program, some investigative / health care / coding expertise is assumed. Training content is focused on the detection and investigative processes, using case examples to highlight strategy and techniques.

There are no pre-requisite requirements to attend webinar programs.

All webinars are approved by: NHCAA for 2 CPEs

Participants earn 1 Continuing Professional Education (CPE) hours applicable to the training requirements for the Accredited Health Care Fraud Investigator (AHFI®) designation.

Webinars are delivered via NHCAA Learn. You will need a good internet connection and an up-to-date version of Chrome, Firefox, Edge, or Safari. Internet Explorer is not recommended and will not render content correctly.

Video content will open in a pop-up window. You may need to disable a pop-up blocker.

Our FAQ website will be available soon. Registration and login questions can go to Questions about content or NHCAA Learn functionality can be directed to

1Member Rate applies to all NHCAA Member Organizations, Affiliate Members, and  Platinum Supporting, Premier Supporting and Supporting Members.
2Government Liaison Rate applies to employees of NHCAA Government Liaisons only.
3 Individual Member Rate applies to individuals that have applied for and been approved for individual membership and whose membership dues are current.

The event is ongoing.


Apr 01 - 30


Eastern Time
All of the day
  • CPEs: 1